How Lead Rescue handles business and messaging data.

Information we collect

Lead Rescue LLC may collect business contact information, user account information, customer names, phone numbers, service addresses, service request details, appointment preferences, call recordings, call transcripts, SMS and chat message content, conversation content, and related lead qualification data when businesses use the platform.

How we use information

We use information to provide AI voice call answering, appointment scheduling, SMS confirmations and reminders, customer care messaging, lead qualification, support, analytics, product improvement, security, quality assurance, call review, and account administration for service-based businesses.

AI voice and call transcription disclosure

Businesses using Lead Rescue may use AI-powered voice, text, or chat assistants to answer calls, respond to inquiries, qualify service requests, schedule appointments, and support customer service operations. Calls and messages may be recorded, transcribed, analyzed, and stored to provide service, improve response quality, maintain records, and support business operations. You may request a human representative at any time.

SMS disclosure

By calling, texting, providing your phone number, or contacting a business that uses Lead Rescue, you may receive service-related SMS messages for appointment confirmations, appointment reminders, missed-call follow-up, lead qualification, and customer support. Message frequency varies. Message and data rates may apply. Reply STOP to opt out of SMS and HELP for help.

Mobile opt-in data

Mobile opt-in data, phone numbers, and SMS consent are not sold or shared with third parties for marketing purposes. We may use service providers only as needed to operate the platform, deliver messages, maintain security, and provide customer support.

Data protection

Lead Rescue uses reasonable administrative, technical, and operational safeguards designed to protect business and customer information. No system can be guaranteed completely secure, but we work to reduce risk and protect service-business communication data.

Contact

For privacy questions, contact sales@leadrescuecrm.com.